KitchenAid Dishwasher Troubleshooting Manual

User Manual & Troubleshooting Guide

Built-in & Portable Models

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pliers
  • Tape measure
  • Pipe thread seal tape

Step-by-Step Installation

  1. Choose Installation Location: Select a location near necessary plumbing and electrical connections with proper clearance for door opening.
  2. Remove Shipping Materials: Remove all shipping bolts, brackets and packaging materials from the dishwasher interior.
  3. Connect Water Supply: Connect hot water supply line to the water inlet valve. Use only new hoses and apply thread seal tape.
  4. Connect Drain Hose: Route the drain hose into sink drain or garbage disposal with a high loop to prevent backflow.
  5. Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Hardwired models require professional installation.
  6. Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is level from front to back and side to side.
  7. Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Warning: All installations must be performed by a qualified installer to ensure proper operation and maintain warranty coverage.

Specifications

Model Series KDTE504ESS / KDTM504ESS
Type Built-in Dishwasher
Color Stainless Steel / Black Stainless / White
Place Settings 14 Place Settings
Noise Level 44 dBA (Quietest)
Control Type Touch Controls with LED Display
Energy Rating ENERGY STAR® Certified
Water Consumption 2.9 gallons per cycle
Power Requirements 120V, 60Hz, 15A
Dimensions (HxWxD) 33.75 x 23.56 x 24.56 inches
Weight 105 lbs
Wash Cycles 6 Wash Cycles + 5 Options

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Stainless Steel Tub Warranty: Limited lifetime warranty
  • Additional Coverage: Optional extended warranty available

For warranty service, contact KitchenAid Customer Service at 1-800-422-1230 or visit KitchenAid.com

Key Features

ProWash™ Cycle

Automatically adjusts water temperature, wash time, and sensing to clean dishes thoroughly while saving energy and water.

Third Level Rack

Additional top rack provides extra space for utensils, small plates, and cooking tools, maximizing loading capacity.

FreeFlex™ Third Rack

Adjustable tines and fold-down rows provide flexible loading options for various utensil sizes and types.

Advanced Clean Water Wash System

Multi-filtration system with hard food disposer grinds and filters food particles for cleaner wash water throughout the cycle.

Stainless Steel Interior

Durable stainless steel tub resists stains, odors, and corrosion while providing superior cleaning performance.

Quiet Operation

Sound insulation and advanced motor technology provide whisper-quiet operation at only 44 dBA.

Wash Cycles Explained

ProWash

Automated cycle that senses soil level and adjusts accordingly for optimal cleaning

Heavy

Intensive cleaning for pots, pans, and heavily soiled dishes

Normal

Standard wash for everyday dishes with normal soil levels

Light

Quick wash for lightly soiled dishes and glassware

Rinse Only

Rinses dishes without detergent to prevent drying of food particles

China/Crystal

Gentle cycle for delicate china, crystal, and fine glassware

Troubleshooting

Problem Possible Cause Solution
Dishwasher won't start Power issue, door not closed properly, child lock engaged Check power supply, ensure door is latched completely, check control lock
Poor cleaning results Overloading, wrong detergent, spray arms blocked Rearrange load properly, use correct detergent, clean spray arms
Water not draining Drain hose clogged or kinked, filter blocked Check drain hose for obstructions, clean filter system
Leaking water Door not sealed, overfilling, loose connections Check door seal and gasket, ensure proper loading, check connections
Unusual noises Foreign objects in pump, spray arms hitting dishes Check for foreign objects, rearrange load properly
Dishes not drying Rinse aid empty, high humidity, plastic items Refill rinse aid, use heated dry option, position plastic items properly

Error Codes

  • F1E1: Water supply issue - Check water supply and inlet valve
  • F2E1: Drain issue - Check drain hose and pump
  • F3E1: Heating issue - Check heating element and thermostat
  • F4E1: Temperature sensor issue - Contact service center
  • F5E1: Door switch issue - Ensure door is fully closed and latched
  • F7E1: Motor control issue - Contact service center

Manual Downloads

Current Model Manuals

KDTE504ESS

Top Control Built-in Dishwasher

KDTM504ESS

Front Control Built-in Dishwasher

KDPE234GPS

24" Built-in Dishwasher

KDTM354ESS

PrintShield™ Stainless

Popular Previous Models

KUDC03FXSS

Classic Built-in Dishwasher

KUDE48FXSS

48 dBA Built-in Dishwasher

KUDK03CTSS

Control Panel Dishwasher

KUDL23CTSS

Lower Panel Dishwasher

Note: For models not listed here, please visit the KitchenAid Support Website for complete documentation.