KitchenAid Side by Side Refrigerator

User Manual & Troubleshooting Guide

Side by Side Series

Installation Guide

Tools Needed:

  • Level
  • Adjustable wrench
  • Screwdrivers (flat and Phillips)
  • Tape measure
  • Water line installation kit (if connecting to water supply)

Step-by-Step Installation

  1. Choose Installation Location: Select a location with proper clearance (at least 2 inches on sides and back, 1 inch on top) on a solid, level floor.
  2. Remove Packaging Materials: Remove all shipping materials, protective films, and tape from the refrigerator interior and exterior.
  3. Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is level from front to back and side to side for proper door operation.
  4. Connect Water Supply (if applicable): Connect water line to the refrigerator's water inlet valve for ice maker and water dispenser functionality.
  5. Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
  6. Initial Setup: Allow the refrigerator to stand upright for 2-4 hours before plugging in to allow compressor oil to settle.
  7. First Operation: Turn on the refrigerator and set desired temperatures. Allow 24 hours for temperature stabilization.
Warning: Professional installation is recommended to ensure proper operation and maintain warranty coverage.

Specifications

Model Series KRSC703HPS
Type Side by Side Refrigerator
Color Stainless Steel / Black Stainless
Total Capacity 36.6 cu. ft.
Fresh Food Capacity 22.6 cu. ft.
Freezer Capacity 14.0 cu. ft.
Control Type Electronic Touch Controls with LCD Display
Energy Rating ENERGY STAR® Certified
Annual Energy Consumption 608 kWh/year
Power Requirements 115V, 60Hz, 15A
Dimensions (HxWxD) 70 x 36 x 34.5 inches
Weight 325 lbs
Ice Maker Type Built-in Ice & Water Dispenser

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Sealed System Warranty: 5 years on compressor and related parts
  • Additional Coverage: Optional extended warranty available

For warranty service, contact KitchenAid Customer Service at 1-800-422-1230 or visit KitchenAid.com

Key Features

Preserva® Food Care System

Advanced temperature management system with multiple sensors that maintain optimal humidity levels to keep food fresher longer.

Adaptive Defrost System

Intelligent defrost system that operates only when needed, saving energy and maintaining consistent temperatures.

Exterior Ice & Water Dispenser

Convenient through-the-door access to filtered water and ice with adjustable cube size options.

Multi-Flow Air System

Evenly distributed cooling throughout the refrigerator compartment to maintain consistent temperatures.

LED Lighting

Energy-efficient LED lighting provides bright, cool illumination throughout both refrigerator and freezer compartments.

Adjustable Glass Shelves

Tempered glass shelves that are spill-safe and easily adjustable to accommodate items of various sizes.

Temperature Zones Explained

Fresh Food Zone

Main compartment maintained at 37°F (3°C) for optimal food preservation

Freezer Zone

Maintained at 0°F (-18°C) for long-term frozen food storage

Crisper Drawers

Humidity-controlled drawers for fruits and vegetables

Meat Drawer

Specialized drawer maintained at 30°F (-1°C) for meat preservation

Door Storage

Adjustable bins for frequently accessed items and beverages

Quick Chill Zone

Special compartment for rapidly cooling beverages

Troubleshooting

Problem Possible Cause Solution
Refrigerator not cooling Power issue, temperature settings incorrect, dirty condenser coils Check power supply, verify temperature settings, clean condenser coils
Water dispenser not working Water supply turned off, clogged filter, frozen water line Check water supply valve, replace water filter, check for frozen lines
Ice maker not producing ice Water supply issue, ice maker turned off, clogged filter Check water supply, ensure ice maker is on, replace water filter
Excessive frost buildup Door not sealing properly, frequent door openings, defective defrost system Check door seals, minimize door openings, check defrost system
Unusual noises Refrigerator not level, items vibrating, normal compressor sounds Level the refrigerator, secure items inside, identify normal operating sounds
Water leaking on floor Clogged defrost drain, damaged water line, overfilled ice bucket Clear defrost drain, check water connections, empty ice bucket

Error Codes

  • E0 / F0: Temperature sensor failure - Contact service center
  • E1 / F1: Freezer temperature too high - Check door seal and temperature settings
  • E2 / F2: Fresh food temperature too high - Check door seal and temperature settings
  • E3 / F3: Defrost system error - Contact service center
  • E4 / F4: Communication error - Power cycle refrigerator
  • E5 / F5: Ice maker communication error - Reset ice maker

Manual Downloads

Current Model Manuals

KRSC703HPS

36.6 cu. ft. Side by Side

KRSC503HPS

33.5 cu. ft. Side by Side

KRFC704FPS

36.6 cu. ft. French Door

KRFF507HPS

30.8 cu. ft. French Door

Popular Previous Models

KSSS42QMS02

42" Side by Side

KSCS25FVMS01

25 cu. ft. Side by Side

KSRS25KKMS01

25 cu. ft. Counter Depth

KSRN25KVMS01

25 cu. ft. Built-in

Note: For models not listed here, please visit the KitchenAid Support Website for complete documentation.