KitchenAid Side by Side Refrigerator

User Manual & Installation Guide

28 cu. ft. Capacity

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Tape measure
  • Pipe cutter

Step-by-Step Installation

  1. Choose Installation Location: Select a location with proper ventilation and access to electrical and water connections on a solid, level floor.
  2. Remove Packaging Materials: Remove all shipping materials, protective films, and transit bolts from the refrigerator.
  3. Water Line Connection: Connect the water supply line to the refrigerator's water inlet valve for ice maker and water dispenser functionality.
  4. Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
  5. Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is level from front to back and side to side.
  6. Clearance Check: Ensure proper clearance of at least 2 inches on sides and back, and 1 inch at top for ventilation.
  7. Initial Setup: Allow the refrigerator to stand upright for 4 hours before plugging in. Set temperature controls and wait 24 hours for ice production.
Warning: All installations must be performed by a qualified installer to ensure proper operation and maintain warranty coverage.

Specifications

Model Series KRSC703HPS
Type Side by Side Refrigerator
Color Stainless Steel / Black Stainless
Capacity 28 cu. ft.
Noise Level 39 dB
Control Type Electronic Touch Controls with LED Display
Energy Rating ENERGY STAR® Certified
Annual Energy Consumption 608 kWh/year
Power Requirements 115V, 60Hz, 15A
Dimensions (HxWxD) 70 x 36 x 34 inches
Weight 325 lbs
Water Filter Type EveryDrop® Filter 4

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Sealed System Warranty: 5 years on compressor and related parts
  • Additional Coverage: Optional extended warranty available

For warranty service, contact KitchenAid Customer Service at 1-800-422-1230 or visit KitchenAid.com

Key Features

Preserva® Food Care System

Advanced temperature management system with multiple sensors that maintain optimal humidity and temperature levels to keep food fresher longer.

ExtendFresh® Temperature Management

Precise temperature control system with multiple cooling zones that maintain consistent temperatures throughout the refrigerator compartment.

Factory-Installed Ice Maker

High-capacity ice production with both cubed and crushed ice options, plus filtered water dispenser with easy-access design.

Adjustable Gallon Door Bins

Spacious door storage that accommodates gallon-sized containers and can be adjusted to fit various bottle and container sizes.

LED Lighting

Energy-efficient LED lighting throughout both refrigerator and freezer compartments for bright, even illumination.

Multi-Flow Air System

Evenly distributed cooling system that circulates air throughout the refrigerator to maintain consistent temperatures in all areas.

Storage Features Explained

Fresh Food Compartment

Temperature-controlled environment with adjustable shelves and humidity-controlled crispers

Freezer Organization

Multiple baskets and shelves for organized frozen food storage with easy access

Adjustable Glass Shelves

Tempered glass shelves that can be repositioned to accommodate tall items

Humidity-Controlled Crispers

Separate drawers with adjustable humidity settings for fruits and vegetables

Door Storage System

Adjustable bins and gallon storage for condiments, beverages, and large containers

Meat Keeper Drawer

Specialized drawer with temperature control for optimal meat and fish storage

Troubleshooting

Problem Possible Cause Solution
Refrigerator not cooling Power issue, temperature settings, dirty condenser coils Check power supply, adjust temperature settings, clean condenser coils
Ice maker not working Water supply issue, clogged filter, freezer temperature too warm Check water supply, replace water filter, ensure freezer temperature is 0°F
Water dispenser not working Clogged filter, water line issue, dispenser lock activated Replace water filter, check water line connections, check dispenser lock
Unusual noises Normal operation sounds, items vibrating, condenser fan obstruction Identify normal vs abnormal sounds, secure items, check for obstructions
Excessive frost buildup Door not sealing properly, frequent door openings, humid conditions Check door seals, minimize door openings, ensure proper ventilation
Water leaking Clogged defrost drain, damaged water line, improper installation Clear defrost drain, check water connections, ensure proper leveling

Error Codes

  • E0: Temperature sensor failure - Contact service center
  • E1: Freezer temperature too high - Check door seal and temperature setting
  • E2: Refrigerator temperature too high - Check door seal and temperature setting
  • E3: Defrost system error - Contact service center
  • E4: Communication error - Power cycle refrigerator
  • E5: Ice maker communication error - Check ice maker connections

Manual Downloads

Current Model Manuals

KRSC703HPS

28 cu. ft. Side by Side

KRSC503HPS

26 cu. ft. Side by Side

KRFC704FPS

27 cu. ft. French Door

KRSC702HPS

28 cu. ft. Black Stainless

Popular Previous Models

KSCS25FVSS

25 cu. ft. Side by Side

KSRS25RLSS

25 cu. ft. Counter Depth

KSRN25FVBL

25 cu. ft. Black Side by Side

KSRS26FKSS

26 cu. ft. Fingerprint Resistant

Note: For models not listed here, please visit the KitchenAid Support Website for complete documentation.